How to Manage Change in Today’s Evolving Workplace

Gensler Design Exchange Podcast
2 min readJan 19, 2023

It’s no secret that the way we work has changed radically. What started as a seemingly brief precaution to work at home three years ago has become a global workplace shift.

Even before the pandemic, Gensler had entire teams dedicated to consulting with clients to help guide them through major workplace changes. Needless to say, those teams are even busier today. At Gensler, we call this process of helping clients navigate big moves “Change Management.”

Gensler was tasked with re-imagining Armstrong World Industries’ campus in Lancaster, PA as a model for healthy, safe, sustainable buildings not only as a response to Covid-19, but to reflect their goal of individual wellbeing, employee engagement, and a culture focused on organizational outcomes.

In this episode of the Gensler Design Exchange podcast, we’re hearing from two Change Management leaders at Gensler to understand what Change Management is, why it’s important, and how it can be implemented. Adding to the conversation is a professor of Change Management at the University of Virginia and a Gensler client with whom we led a major office change initiative.

Tune in to hear the full conversation. As always, thanks for listening!

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Brandon Larcom | Product Development Leader, Senior Associate | Gensler

Guest Hosts:
Jessica Pearson, AIA, LEED AP | Strategy Lead, Associate | Gensler
Kate Kirkpatrick, LEED Green Associate | Studio Director, Principal | Gensler

Lynn Isabella | Frank M. Sands Sr. Associate Professor of Business Administration | Darden School of Business — University of Virginia
Sara Carlton | Vice President and Associate General Counsel | Highwoods Properties, Inc.



Gensler Design Exchange Podcast

The Gensler Design Exchange creates a dialogue between design experts, creative trendsetters & thought leaders to discuss how we can shape the future of cities.