Understanding Supply Chain Challenges and Opportunities in Design and Construction

Moderator:
Jim Williamson, FIIDA, LEED AP ID&C; Design Management Leader, Principal, Gensler

Guests:
Aimee Messina, AIA, CDT, LEED, Green Associate, NCARB; Technical Director, Principal, Gensler
Oliver Fox, Senior Vice President, East Coast Cost Management and Project Controls, Mark G. Anderson Consultants (MGAC)
Steve Hay, PMP, Managing Director, MGAC

Like every other industry, AEC (Architecture, Engineering, and Construction) felt the extreme volatility of the past 24 months. Supply chain issues like shipping challenges, skilled labor shortages, and rapidly fluctuating costs have led to both trials and opportunities in leading and executing projects across the built environment. While we don’t have a crystal ball, we do have lessons learned that we can share to help set expectations and create transparency in the procurement process as we enter the new year. In this episode of the Gensler Design Exchange podcast, we convene a group of project management and technical experts to discuss their experiences over the past two years and offer their insights and suggestions for advising and guiding teams and clients to make the design and construction process as smooth as possible in 2022.

“We’re at a point where a client can’t have it all — on budget, on time, on schedule, carbon-neutral, within a 50-mile radius…” — Jim Williamson, Design Management Leader, Principal, Gensler

Our guests share examples of what they’ve experienced on their own projects, underscoring the fact that each project has been affected differently. Whether it’s a ground-up development or an existing office renovation, delays, skilled labor shortages, changes in quality, and cost challenges are affecting all products across the supply chain. Concrete, lumber, resin, metal, and so many more materials and FF&E (furniture, fixtures, and equipment) are being impacted differently.

“Supply chain problems are affecting all aspects of building projects, not just core and shell construction. It’s now a much tighter and more diligent process to ensure all items are being ordered and tracked. So those who are adapting and evolving in response have been doing a much better job weathering the storm.” — Steve Hay, Managing Director, MGAC

It’s important for contractors and designers to understand all components of a product and where it’s coming from when factoring in potential delays. For example, if a contractor orders plywood made in the U.S., but the resin they use to bind the wood comes from overseas, the delivery will take longer. Another example is VAV boxes, used in HVAC systems, which contain many small components like microchip boards that could get delayed and hold up the entire box; components such as these can be shipped separately and installed later to keep the project moving and on schedule. Our experts stress the importance of project managers and contractors remaining diligent, inquisitive, and organized in order to see the whole picture and mitigate additional costs and delays for clients.

“We’ve seen more clients procuring products locally, from America, Canada, and Mexico. If you need products from overseas, shipping from Europe to the East Coast is easier and faster right now than shipping to the West Coast.” — Oliver Fox, Senior Vice President, East Coast Cost Management and Project Controls, MGAC

The longer process for tangible items also translates into increased time and effort in the procurement stage of projects. Our experts have seen an increase in the number of submittals, or approvals, to move forward with materials. Contractors are submitting all possible requirements to cover their bases and move projects forward. The resulting rise in review time and oversight from project managers ensures proper procurement of materials.

“We’ve seen submittals that used to be 25 pages long that are now 150 pages long. Managers need to be thinking about that increased review time to allow for material procurement.” — Aimee Messina, Technical Director, Principal, Gensler

For as many challenges the current climate has produced, there are just as many opportunities for our designers, contractors, and clients to be more collaborative, transparent, and innovative. In addition to cutting down on delivery time, sourcing all materials and products from local, regional, or domestic sources could make serious inroads towards cutting down on the carbon emissions associated with the built environment. It could even spur an approach that is more circular — focused on material reuse and recovery. In the end, assembling your team and planning in the early stages of a project as well as working together for collaborative problem-solving are crucial in getting ahead of challenges and ultimately creating better outcomes for both our clients and our world.

The only certainty right now is that uncertainty will continue. In today’s constantly changing world, successful teams and projects are ones that adapt, innovate, and collaborate to make the design and construction process even better than before.

If you’re interested in getting in touch with today’s guests, you can find their contact information below:

Jim Williamson, FIIDA, LEED AP ID&C; Design Management Leader, Principal, Gensler
202.721.5244; jim_williamson@gensler.com

Aimee Messina, AIA, CDT, LEED, Green Associate, NCARB; Technical Director, Principal, Gensler
202.721.5304; aimee_messina@gensler.com

Oliver Fox, Senior Vice President, East Coast Cost Management and Project Controls, MGAC
202.942.4496; ofox@MGAC.com

Steve Hay, PMP, Managing Director, MGAC
202.942.3928; shay@MGAC.com

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As always, thanks for tuning in!

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Gensler Design Exchange Podcast

Gensler Design Exchange Podcast

The Gensler Design Exchange creates a dialogue between design experts, creative trendsetters & thought leaders to discuss how we can shape the future of cities.